Even though companies and customers are transitioning to newer channels to get in touch with each other (such as Messenger or Whatsapp), using the phone and making a call remains the primary way to get in touch with each other. Email is also a widely used method, however it is easy to read an email […]
Recording phone calls sounds very complicated, but with current technology it is very easy in most cases. In this article, we try to explain what possibilities there are. The solutions mentioned here are for small environments (say 1 to 10 devices), in larger environments (eg recording telephone calls in contact centers) other equipment is required […]
What is actually a fax server and what can I do with it? Put simply, a fax server is a device that replaces your current traditional fax machine. The big advantage is that your current fax number continues to exist but that you no longer walk around with loose faxes but that you neatly receive […]
After many years in which it has been relatively quiet with new products from Vidicode, a new product concept has now been put on the market. Vidicode is a Dutch company that is specialized in the development and production of call recording products and fax servers. The difference between Vidicode and other call recording manufacturers […]
Recording phone calls from a mobile phone turns out to be very difficult in practice. There are many apps available that say that they can record conversations but in practice these apps do not work, or they only record one side of the conversation (often your own voice and not the voice of the person […]