BPS International BV

Since 1995, BPS International has been the specialist in the field of voice recording, quality monitoring and WFM (WorkForce Management) solutions. The added value of BPS is the specialism. For another a niche market, for our core business! As a result, we have built up unique knowledge and experience over the years, which of course results in thorough advice and reliable support. We offer a total range with which we cover the entire market: From recording a single device to a fully integrated system with quality monitoring (evaluation of voice, data and screen recording) solutions for hundreds of workplaces. For you as a customer, this means that you do business with a company that is fully specialized in the solutions offered. If you do not find what you are looking for in our webshop, you can always contact one of our employees, after which we will work with you to see if we can offer you a suitable solution for your situation.

In our webshop you will find products that you can easily install and manage yourself. Of course there is also the possibility that we take care of the complete installation for you and maintain it through an SLA contract.

From simple retrieval and listening to conversations to fully network integrated IT / telephony systems for recording and quality assessment … BPS works closely with reputable partners from the telecom and contact center sector.

The call recording/call registration solutions from BPS guarantee quality and record telephone calls and possibly screen activity both automatically and manually.

Customization
The BPS solutions offer customized solutions for:

– Financial Institutions
– Contact Centers
– (Public) safety authorities
– Transport and utilities
– Government agencies

Existing situation
If your current system no longer meets your needs / requirements, we will be happy to discuss with you how to put your system back in order. If you have a system that we support, it may be that you are completely up to date with a small investment.

Products
BPS only works with internationally-renown companies. This allows us to guarantee you quality on the products supplied by us. Our employees are fully trained in the products we offer you. Due to the short communication lines, our employees are in direct contact with each other, but also with the manufacturer. This enables us to respond quickly to questions and/or possible problems and malfunctions.

Doing business with BPS does not stop at the checkout of your product, but also continues after the purchase.

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