Doing business is communicating and good communication starts with good listening. That is exactly what Oygo can do for you.
Oygo is the Call Recorder solution for Jabra PRO and Emotion W880 headsets. It is a software based recording solution which runs on your pc or laptop, so there is no extra investment needed in hardware, making it a flexible recording solution.
Whether you call the landline or the mobile phone, Oygo records all calls via the headset.
The well-organized database gives you quick access to the recordings. Play, forward or archive, it’s all possible.
Call center use
This Call Recording solution is ideal for small companies with one telephone line, but it is also possible to install Oygo with any Jabra PRO and Emotion W880 headsets in a Call Center. For the use of Oygo in a Call Center an API is available with which the Oygo software can be linked to the Call Center software. Archives can be merged, giving a supervisor an overview of all calls from all operators.
• Recording from a desktop or mobile phone
• Automatic recording or recording on demand
• Advanced search on; date, time, duration, notes, name and device name
• Import and export of complete archives for backup purposes
• Play and e-mail recordings
• Automatic update of the call list
• Password protection of the recordings
• Call list to be configured by the user
• Note field and Name field.
Oygo Call Recording software can be installed on: Windows XP / Windows Vista / Windows 7 / Windows 10
Privacy and security
• Encryption of recordings
• Password protection against unauthorized playback and deletion of recordings